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Why I Triple-Check Every Form Now šŸ”šŸ§¾

A hard lesson on accountability, client trust, and the quiet power of doing things right.

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Gavel Slamming Down

This week’s newsletter is about the quiet, stomach-dropping moments we don’t talk about enough, when we make a mistake, and someone else feels the consequences. It’s not about malpractice or catastrophic errors. It’s about the everyday human moments: a missed form update, a case rejection, a lesson learned the hard way.

In this week’s story, I share the first time I filed the wrong version of a form and what it taught me about accountability, client trust, and the kind of lawyer I want to be.

Because the goal isn't perfection, it's honesty, growth, and showing up, even after a misstep.

Gavel Slamming Down

The First Time I Filed the Wrong Form

I’ve made mistakes in my career. Nothing catastrophic, no one was deported, no one lost a benefit forever, but mistakes that mattered. Mistakes that required me to look a client in the eye and say, ā€œI messed up.ā€ That’s a humbling experience. So today, let’s talk about the times we get it wrong and what we do next.

I still remember the first time I filed an outdated version of Form I-485. My heart sank when I realized it. It felt like such a fundamental oversight. How could I have missed it?

If you’ve ever worked with USCIS forms, you know that sometimes the updates are so subtle they’re nearly invisible. You could easily miss a new edition if you’re checking the upper right corner and the bottom left footer of every page. And that’s exactly what happened to me. I had an older version on file and used it without noticing the change.

But how I found out made it worse. The entire package was rejected, and forms, evidence, and filing fees were all mailed back, with a copy of the rejection sent directly to the client. The reason? ā€œOutdated form version.ā€ I was mortified. Technically, it was a harmless error, the fees were returned, and we could refile, but those few weeks of delay felt enormous for that client. They mattered. And that’s what hit me.

I called the client immediately. I apologized, sincerely and repeatedly. I took full responsibility. I told them I would refile the entire case that same day at no cost to them. I kept extra close tabs on that file for months afterward, not because I was afraid, but because I cared. I wanted them to know their case mattered to me, and that I would do better.

Since that day, I triple-check every form version. I catch myself reviewing even my team’s work with the same level of scrutiny, not because I don’t trust them, but because I remember that feeling, and I never want to feel it again.

Now, I won’t lie and say mistakes never happen. When managing a high volume of cases, things can slip through. But I’ve learned this: clients care less about who made the mistake and more about how you respond. Don’t blame the paralegal. Don’t shift the focus. Own it. Explain it. Fix it. That’s what builds trust.

In my career, I’ve had my share of errors. And every time, I’ve come clean with the client. In some cases, I’ve even reimbursed the filing fees if I felt it was something we should’ve caught. Because to me, that’s how you preserve integrity, by doing what’s right, not just what’s necessary.

I don’t believe in perfection. I believe in responsibility. I believe in showing up, owning my errors, and making it right. At the end of the day, it’s not about being flawless; it’s about being the kind of lawyer your client can still trust, even after a mistake. That’s what matters.

Gavel Slamming Down

And We Come to a Close!

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Mistakes will happen but how we respond to them defines who we are as professionals. In owning our missteps with honesty and care, we prove that trust is built on integrety, not perfectionism.

Until next time, enjoy this Happy May! 🌺

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